We recommend a using USB headset plugged into your computer or headphones with a mic included plugged into your mobile device. Try a USB headset. Built-in microphones on your computer or webcam can pick up other noise and cause an echo.See “ Test Computer Audio” or " Test Computer Video" to ensure settings are enabled and adjust as necessary. Make sure you have Computer audio and/or camera mode selected in Zoom If you want to connect with your computer mic and speakers, then you need to make sure Zoom is set to the right mode.Close any programs or apps that use your microphone or camera such as MS Teams, GoToMeeting, etc. Ensure no other programs or apps are using your microphone or camera.Simply restarting your computer or device will resolve common audio or visual issues. We have included some information and links to assist you with troubleshooting common audio issues when connecting to meetings in Zoom. To pose questions or comments during the meeting To view participants in attendance (available for Committee Members only) To turn on/off camera (“start/stop video”) (available for Committee Members only) To mute/unmute your audio (available for Committee Members only) You may enable the functions below as necessary by hovering your mouse over the bottom of your screen to view the following icons: Remote Simultaneous Interpretation (RSI) is not available through this option.If you are only able to join by telephone, it would be like participating on any other conference call which does not provide you with the ability to view presentations or videos that may be shared during the meeting.Long distance charges will apply there is no toll-free number available. Please refer to your email invitation for details specific to the meeting. A conference call number is provided in your email invitation for those who can only dial-in and cannot use Zoom.OPTION 3: Joining via Audio Connection only (Dial-in) If prompted to open the Zoom desktop client, click “Cancel”.Ĭlick “Join from your Browser” link and enter the meeting ID. OPTION 2: Joining from your Web Browser Version (via Google Chrome or Firefox): Step 1:Ĭlick on the link in your email meeting invitation. Test your audio by clicking on “Test Computer Audio.”Ĭlick on “Join Audio by Computer”, once the audio test is successful. If prompted to perform an update, please do so, and/or click “Open Zoom Meetings”. You may be instructed to download or “Launch Meeting” the Zoom desktop client application. OPTION 1: Joining via the Desktop Client: Step 1:Ĭlick on the link in your email invitation to join. We highly recommend using the Zoom Desktop Client to ensure the best experience and access to all enabled functionalities. If you have any issues while connecting, consult the "Troubleshooting" information section below. If you continue to experience issues, please contact us immediately to assist. A conference call number will also be available, should you have any issues with your computer’s audio.You will have the opportunity to check your audio prior to joining a meeting. A mobile device will have limited functions in Zoom. We recommend using a computer or laptop with speakers or headphones. Test your internet connection by clicking here: Position yourself as close as possible to your Wi-Fi router for the strongest possible signal.ĭisconnect any other device that may be using your camera and/or microphone, internet connection and close any other large application on your computer/device that would take up a lot of memory, to have as much bandwidth as possible dedicated to the video call. The day of the meeting, participants are asked to log in 5-10 minutes before the meeting start time to ensure connectivity and to troubleshoot any technical issues.
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